Fleet / Corporate Services

Dealer Transfers

Our Fleet

Storage

Private Movements

Testimonials

Contact us

Home

Midland Auto Transport Logo

Fleet / Corporate Services

The first point of contact for our client is their account manager, who has responsibility for the planning of the delivery requirements, ensuring a hassle free collection and delivery, providing the quality of service that our reputation is built on.

Every car we transport is treated as if it’s our own. Whist vehicles are in our care, clients are guaranteed peace of mind, with fully comprehensive insurance policies on all vehicles in transit.

Booking a movement - Our dedicated team will always be available to arrange your deliveries and any requirements you may have including timed deliveries, full handovers and return car appraisals.

On collection - Our trained driver will arrive at your dealership fully uniformed prepared with our “foolproof paperwork system”. We understand how important the leasing paperwork is to our customers and have developed a system to ensure you receive the relevant original paperwork back within 48 hrs.

The driver will appraise the vehicle to make sure there are no defects and will ensure the appropriate paperwork is present.

On delivery - Delivery of the vehicle to the end user, a courtesy call en-route will be made with an ETA. In this business we know how important communication is with the customer as well as a high standard of customer service which is provided by all our courteous drivers.

The vehicle will then be delivered at the agreed time and location to the end user along with a complete vehicle handover if required. All applicable paperwork will be signed, and if there is a return vehicle a full appraisal will be provided.

If any problems occurred during delivery or handover, an immediate call would be made to your fleet office so any difficulties can be dealt with quickly and efficiently.

Our customer service standards are kept at a high level to ensure your deliveries run smoothly on a day to day basis.